Privacy Policy

We are Face 2 Face Outsource Solutions of Abbey House, 450 Bath Road, Longford, Heathrow, UB7 0EB (“Face2Face”) and “we”, “us”, “our” and “ours” refer to Face2Face and all branch offices of Face2Face. Face2Face, for the purposes of this policy, includes any subsidiary or associated company (as defined by s.736 Companies Act 1985) of Face2Face.

We are committed to protecting the privacy of individuals in accordance with all laws concerning the protection of personal information, including the Data Protection Act 1998. We have notified and we are authorised by the Data Protection Commissioner to process personal data for the purposes of administration and record keeping, advertising and marketing, research and recruitment services.

We are registered on the Public Register of Data Controllers and all the information held on the register is available to the public for inspection. We collect, use and disseminate the personal information provided to us by the data subject (“you”) only in accordance with the policies and procedures outlined below.

This policy is intended to help explain the following:

• the circumstances in which information may be collected about you;
• how we will use information we collect about you;
• when we may use your details to contact you;
• what details may be disclosed to others;
• the use of cookies on the website.

Data Protection & Personal Data

• Information is collected at various points within our website www.face2facerecruitment.co.uk. You will be informed at the relevant stage what information is mandatory for the purposes of that function and what information is optional. Some of this information may be personally identifiable information such as your name, postal address, email address and phone number.

• The personal data that you provide via this website will be used solely for the purpose of communicating with you and providing you with the services you have requested, and to update and enhance our records so that our services can be improved.

• Your personal data will be retained for as long as the purpose for which the information was collected continues. It will then be destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect our interests.

• In certain situations there may be a requirement to collect and process personal data classed as “sensitive”. We will only do so where it is necessary to ensure that we conform to legal requirements or duties. By requesting information or ordering services through this web site you consent to us collecting and processing any sensitive data supplied by you and disclosing it as referred to below in connection with the services requested.
• We may also monitor e-mail communications from you to us. Any such monitoring will take place in accordance with the law.

• Disclosure
• Your details will not be disclosed by us to any external entity unless you have given your permission to do so or we are under either a legal obligation or any other duty to do so.

• Information Processing
• Once you have submitted your contact form or request to us, it may be stored on our internal computer system.  Access to this system is password protected.

• We will enter extracts of the information contained in your contact form or request to create a record about you on our internal computer system. We may add to the information obtained from your contact form or request with written or verbal information taken directly from you. The only information that will be added to the record about you on our system will be information that is considered necessary or helpful and is intended to assist in the processing of your contact form or request.

• Accuracy of Data
• In order that we can maintain an accurate and up to date record of your personal data it is requested that you keep us informed of any changes; you may submit updates via the contact details below.

• Acceptance
• By accessing this website and using the services you accept this policy and you consent to the use (including processing and storage), transfer and disclosure of your personal data for the purposes set out in this policy.

• Hyperlinks to External Websites
• We may provide Hyperlinks to other websites. If you use these Hyperlinks then you will be leaving this website and your access and use of those websites will not be governed by this policy. It is your responsibility to check those websites and find out for yourself how personal data collected when you use those websites is treated.

• Nature of Policy
• We reserve the right to amend our prevailing Privacy Policy and you should visit this page periodically to ensure you have the latest information. This Privacy Policy is not intended to, nor does it create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on us in respect of any other party or on behalf of any party.

• Keeping You Informed
• In providing your telephone, facsimile number, email address or other contact details you agree that we or those companies that we share your information with may contact you by using any of those contact details for any of the purposes set out in this policy to keep you updated with information about services that may or will be of interest to you.

• You agree that you do not and will not consider that being contacted in this way will breach any of your rights under The Privacy and Electronic Communications (EC Directive) Regulations 2003 and if you do not want to be contacted by these methods (telephone, facsimile number, email address or other contact details) please let us know (see ‘Contact’ below).

• Information
• If you require more detailed information regarding:
• the Data Protection & Privacy Policy
• the process for removing your data from our records
• any other queries relating to our use of data

then contact the Data Controller via the contact information below.

• Contact
• The contact details for the Data Controller are as follows:

Name:              Gina Liche

Address:          Abbey House,

450 Bath Road,

Longford,

Heathrow,

UB7 0EB

Email:              gina@face2facerecruitment.co.uk